Frequently Asked Questions Article

If you own and operate a big rig, then you more than most will know how difficult it can be to find a truck repair facility that is big enough to accommodate your semi. Well, your search is over if you are reading this. As ASR Truck and Trailer Repair has everything you need under one roof. You will discover as you get further into the following questions and answers article everything that you need to know about our company, so you can make a more informed decision when hiring our services.

Tell me about your company?

We have been in business since 1998, and for the last 20 years, we have been helping the truckers of Shreveport, LA with all their repair needs. It is the goal of our team to offer total customer satisfaction, which is why we continually enhance our truck repair service to carry on providing the services that our clients have come to expect from us. We remain updated on all the latest technologies, and stock a comprehensive supply and tool arsenal that any person would be envious of. Our reputation is well known, as we are honest, reliable, and never try to upsell any repairs that are not needed, that is something we do not believe in, which is just one of many reasons that we are still in business.

Do you take credit cards?

We do, they include MasterCard, Visa, and of course cash.

Are your services only provided to the people living in the Shreveport, LA area?

No, we also provide cover to the following areas:

  • Red Chute, LA

  • Eastwood, LA

What about estimates?

Of course, we do, and yes, they are free. If you need one, call us and we will come to your location and take a look. Before we do anything we will give you an estimate of what the repairs will be, you can either accept it or compare it with others in the area. It is entirely up to you.

What services do you offer?

We provide the following:

  • Preventative Maintenance Inspections

  • Fleet Management Services

  • Mechanical Repairs

  • Roadside Assistance

  • and more

In-depth information about our services is available on request.

What are the opening hours of ASR Truck and Trailer Repair?

We are on call 24/7. Because the vehicles that we work on work day and night, we need to be able to service them whenever it is needed. So we make sure that someone is on the other end of a phone no matter what the time is.

Do you work with any residential clients?

Not unless they own a big rig, then no.

Is the company licensed or insured?

Of course. The rigs that we maintain and repair are extremely expensive, so our customers turn to us for assurances that they are in good hands when hiring our services. Also, because of the sheer size of these mammoths, we need to make sure our team is protected against any unforeseen accidents when performing repair or truck maintenance.

Once you have completed this article, and are happy with the questions and answers supplied, please do not hesitate to call this number (318) 742-1700, if you want to make an appointment with our professional truck service anytime.

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